{"id":82129,"date":"2025-10-06T07:30:54","date_gmt":"2025-10-06T05:30:54","guid":{"rendered":"https:\/\/ogrodpan.pl\/?post_type=edukacja&#038;p=82129"},"modified":"2025-10-06T07:30:55","modified_gmt":"2025-10-06T05:30:55","slug":"faq","status":"publish","type":"edukacja","link":"https:\/\/ogrod.pan.pl\/en\/edukacja\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p><strong>Answers to frequently asked questions:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><em>How do I make a reservation?<\/em><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>By phone at 723 615 000 or by email to\u00a0<\/strong><a href=\"mailto:edukacja@pan.pl\"><strong>edukacja@pan.pl<\/strong><\/a><\/li>\n<\/ul>\n\n\n\n<p>When booking classes, please ask for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Indicate the date of the class with the time<\/li>\n\n\n\n<li>Determination of the number of participants \/ groups<\/li>\n\n\n\n<li>Selecting the topic(s) (possibility to modify the topic of the class up to 2 weeks before the start of the class)<\/li>\n\n\n\n<li>Email contact at\u00a0<a href=\"mailto:edukacja@pan.pl\">edukacja@pan.pl,<\/a>\u00a0so that we can confirm acceptance of your reservation<\/li>\n<\/ul>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><em>Where can I find information on available topics?<\/em><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Please visit the tab\u00a0<strong>ACTIVITY TOPICS<\/strong><\/li>\n\n\n\n<li>If in our schedule, you will not find the topic you are interested in, please contact us. We are able to customize the course and topic on offer\u00a0<strong><em>upon request\u00a0<\/em><\/strong>\u00a0<\/li>\n<\/ul>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><em>What is the cost of the class for a school group?<\/em><\/li>\n<\/ol>\n\n\n\n<p>The cost of classes is determined depending on the size of the group and the date of the class. The method of calculation is available in the tab&nbsp;<strong>ORGANISED GROUPS<\/strong>&nbsp;under&nbsp;<strong>PRICE CALCULATION<\/strong>&nbsp;and below:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Preschool groups<\/strong>\u00a0(INVOICE)*.<\/li>\n<\/ul>\n\n\n\n<p>PLN 500.00 * ... (for a group of up to 20 people) + PLN 25.00 * ... (surcharge for additional participants) + PLN 1.00 * number of group chaperones<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>School and college groups<\/strong>\u00a0(INVOICE)*.<\/li>\n<\/ul>\n\n\n\n<p><em>When?<\/em><\/p>\n\n\n\n<p><strong>March, September-October:<\/strong>&nbsp;PLN 540.00 * ... (for a group of up to 20 people) + PLN 27.00 * ... (surcharge for additional participants) + PLN 1.00 * number of group chaperones<\/p>\n\n\n\n<p><strong>April-June:<\/strong>&nbsp;620.00 PLN * ... (for a group of up to 20 people) + 31.00 PLN * ... (surcharge for additional participants) + 1.00 PLN * number of group caregivers<\/p>\n\n\n\n<p><strong>February-November, July-August:&nbsp;<\/strong>PLN 500.00 * ... (for a group of up to 20 people) + PLN 25.00 * ... (surcharge for additional participants) + PLN 1.00 * number of group chaperones<\/p>\n\n\n\n<p><em>*In case of failure to provide data necessary for invoicing, the fee for participation in classes, will be calculated according to the fees presented below<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Adults<\/strong>\u00a0(INVOICE OR RECEIPT):<\/li>\n\n\n\n<li>Educational normal admission ticket - PLN 37.00 (8% VAT) or PLN 44.00 (8% VAT) IV-VI<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Minors<\/strong>\u00a0(INVOICE OR RECEIPT):<\/li>\n\n\n\n<li>Discounted educational entrance ticket - PLN 27.00 (8% VAT) or PLN 32.00 (8% VAT) IV-VI<\/li>\n\n\n\n<li><strong>Persons entitled to relief\u00a0<\/strong>(INVOICE OR RECEIPT)<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Discounted educational ticket for a disabled person - PLN 27.00 (8% VAT) or PLN 32.00 (8% VAT) IV-VI<\/li>\n\n\n\n<li>Admission ticket for a disabled person's guardian 1,00 z\u0142<\/li>\n\n\n\n<li>Discounted educational ticket for seniors - PLN 27.00 (8% VAT) or PLN 32.00 (8% VAT) IV-VI<\/li>\n\n\n\n<li>Admission ticket for the guardian of the group 1,00 z\u0142<\/li>\n<\/ul>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li><em>How long do our educational classes last?<\/em><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Educational activities for preschool, school and college groups last up to 2 clock hours, including a break for participants.<\/li>\n<\/ul>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li><em>Are we able to hold classes for several groups at the same time?<\/em><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Of course, we are able to hold classes for up to four groups at a time.\u00a0<\/li>\n<\/ul>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li><em>My class consists of 31 people - do I have to split it into two groups?<\/em><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We try to ensure that the number of participants in one group does not exceed 25 people. With a larger group, the comfort of participants may be lower and access to some sites and plants more difficult.\u00a0<\/li>\n\n\n\n<li>However, we allow the possibility of holding classes for one large group, but with the care of participants' discipline by group supervisors.<\/li>\n\n\n\n<li>Splitting into two groups may be necessary for some topics.<\/li>\n<\/ul>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li><em>How do we accept payment for classes?<\/em><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can pay for the class by cash or card just before the class starts at the Garden's cashier's office.<\/li>\n\n\n\n<li>We also allow the option of payment by bank transfer - a deferred payment invoice will be prepared after the class and sent back to the e-mail address you have indicated. If you wish to receive an invoice along with the details to which it is to be issued, please notify us when booking the classes.<\/li>\n<\/ul>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li><em>Do we require a down payment?<\/em><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We do not require prepayment. You can pay for the classes on the spot at the Garden's cashier's office or by bank transfer - after the classes have taken place.<\/li>\n<\/ul>\n\n\n\n<ol start=\"9\" class=\"wp-block-list\">\n<li><em>Is there a food outlet on the Garden?<\/em><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The Botanica Caf\u00e9&amp;Bistro is located on the Garden's grounds and offers drinks as well as sweet and salty snacks.<\/li>\n<\/ul>","protected":false},"featured_media":0,"template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","ngg_post_thumbnail":0,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":""},"class_list":["post-82129","edukacja","type-edukacja","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":[],"comment_info":"","meta_box":{"mb_document_group":[]},"_links":{"self":[{"href":"https:\/\/ogrod.pan.pl\/en\/wp-json\/wp\/v2\/edukacja\/82129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ogrod.pan.pl\/en\/wp-json\/wp\/v2\/edukacja"}],"about":[{"href":"https:\/\/ogrod.pan.pl\/en\/wp-json\/wp\/v2\/types\/edukacja"}],"wp:attachment":[{"href":"https:\/\/ogrod.pan.pl\/en\/wp-json\/wp\/v2\/media?parent=82129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}